Why RTA is the “The Missing Piece of the Puzzle”

Accounts Receivable is one of the most important ASSETS of any company. In too many cases, those associates entrusted to protect this valuable asset and keep your company’s Cash Flow moving are either poorly or insufficiently trained. This occurs because management often does not realize the long term value of training in the form of a return on investment nor do they really understand the impact that training can have on the entire Receivables process. The fact is that the proper training of your Credit and Collection staff affects EVERY facet of your Accounts Receivable/Collections effort…..from Recruitment through Termination; training is a vital part of your department’s success! The truth is that Collections is a Telephone Sales Job and it is essential that your Collection staff understand how to collect your money while maintaining the relationship with the customer. In addition:

• Even experienced Collectors don’t know or use all of the tools available
• Too Many Managers with Call Center but little or no Collection Experience
• Compliance issues ignored until it’s too late
• Too Many companies forget that “The Sale is Not Complete Until the Collection is Made”

Why Use RTA?

RTA can help your organization:

• Money Train Your Associates to Collect Money, Not Just Make Calls
• Improve Recoveries / Recovery Rates
• Reduce File Life / Reduce Costs
• Recruit and Hire Better Collectors
• Reduce Turn-over
• Set Realistic Goals and Compensation Plans
• Improve Client / Customer Satisfaction
• Assure Federal & State Compliance
• Obtain and Keep Profitable Clients

Contact us TODAY and let us show you how we can help you IMPROVE YOUR BOTTOM LINE!